FLIP Conference 2021

10+ CPD Units · 3 Streams · 15+ Sessions

On-demand webcast


The FLIP Conference returns in 2021 with a full-day, immersive virtual experience to shine a light on the most significant trends, issues and emerging opportunities facing lawyers in Australia today.

The FLIP Conference is the Law Society's commitment to empowering legal professionals in the face of continuous change and technological innovation. It's where private practitioners, in-house and government legal teams, barristers, regulators, and members of the judiciary join leading researchers in dialogue to connect the Rule of Law with the evolving legal landscape. 

The best legal service delivery, marketing, and collaboration solutions shaping the practice and business of law will be on show, making FLIP Conference 2021 an event you cannot afford to miss. 

"Over the past year, the historic changes to the way we work have had a significant impact on solicitors, their clients and society, particularly concerning our professional obligations, access to justice and our collective wellbeing. Our members have asked for help to get abreast of the technological innovation that's moving so fast. FLIP Conference 2021 is our call to action."  
Juliana Warner, President, the Law Society of NSW


Conference details

Format: On-demand webcast
CPD: 10+ CPD Units, self-allocated
Cost: Member: $299
  Non-member: $699
Become a member


Purchase an on-demand conference pass 


About FLIP

There is no shortage of commentators on the future of lawyers and on what seems like a tidal wave of innovation and change washing through the legal profession. Lawyers together with regulators, professional bodies and universities are all rising to meet the demands and challenges that come with such rapid transformation.

It was against this backdrop that the Law Society of NSW established the FLIP Committee and, in turn, the Future of Law and Innovation in the Profession (FLIP) Commission of Inquiry. The purpose of the Inquiry was to better understand the changes taking place in and around the legal profession and provide recommendations that will enable lawyers to better accommodate new concepts and ideas, and adapt to changes that are taking place now and in the future.  The FLIP Report was released in 2017 to gauge what might lie ahead. Through the FLIP Program, the FLIP Committee and the Law Society continues their mission to support the entire profession as they adapt to technological advances shaping how they deliver their legal services.  

If you are a member of the Law Society of NSW you can download a digital copy of the FLIP Report as well as other useful resources here

Thank you to our conference partners

Platinum Partner


Stream Partner – Innovation in Law


Stream Partner - The Profession


Program overview

Download the program


An inspiring program that celebrates innovation in the legal profession and provides the tools to survive and thrive in an ever-changing legal landscape. Our keynotes will connect the Rule of Law with the constantly evolving practice of law. Design your day around what matters most to you by mixing and matching sessions from the following concurrent streams:

Brought to you by Litera

Issues and trends impacting today's legal profession will be debated and discussed to help pave the way now and in the future. Sessions will cover:

  • Emerging areas of law
  • Emerging markets, growth opportunities and client engagement strategies
  • Current and future landscape of legal service delivery
  • Online dispute resolution and remote hearings
  • Turning the uncertainty and disruption into an opportunity

Brought to you by Macquarie Bank

Learn what's working right now for a sustainable legal profession with practical sessions, case studies and demonstrations. Sessions will cover:

  • Legal operation, client-centred design and legal process mapping
  • Business of law, including marketing strategy for your ideal client, client development and competitive advantage, staff attraction and retention, and the importance of diversity

Brought to you by Lawcover

Gain personal and professional development and the capabilities to ensure the legal community thrives.  Sessions will cover:

  • Professional rules and ethical competencies essential for today's lawyer, including remote supervision, technological competency, matter management and effective communication
  • Online advocacy and presentation
  • Preventing burnout, building resilience and the importance of mindfulness


A virtual hub where our partners and exhibitors will showcase their innovation and technology for you to discover what you can implement and integrate into your practices right now.


Keynote speakers

Jordan Furlong headshot

Jordan Furlong 
Internationally renowned legal sector analyst, author, speaker and consultant, Principal, Law 21
Session Synopsis and Bio 

Margaret Beazley headshot

Her Excellency the Honourable Margaret Beazley AC QC
Governor of New South Wales
Session Synopsis and Bio

Lucy Dickens headshot

Lucy Dickens
Bestselling author, speaker, lawyer
and podcast host
Session Synopsis and Bio

Nick Abrahams headshot

Nick Abrahams 
Global Co-leader, Digital Transformation Practice, Norton Rose Fulbright Australia 2020 Financial Times APAC Legal
Innovator of the Year 
Session Synopsis and Bio

Highlight speakers

Chief Justice Alstergren headshot

The Honourable Chief Justice William Alstergren
Chief Justice, Federal Circuit and Family Court of Australia
Session Synopsis and Bio

Kim Page headshot

Kim A. Page
Author, Keynote Speaker,
Lecturer at The Legal Technology
Innovation Institute
Session Synopsis and Bio

Shane Fitzsimmons headshot

Commissioner Shane Fitzsimmons AFSM
Commissioner of Resilience NSW, 2021 NSW Australian of the Year
Session Synopsis and Bio

Katrina Johnson headshot

Katrina Johnson 
General Counsel, WiseTech Global
Session Synopsis and Bio

Commissioner John McKenzie headshot

Commissioner John McKenzie
Legal Services Commissioner for NSW
Session Synopsis and Bio

Caryn Sandler headshot

Caryn Sandler
Partner + Chief Knowledge and Innovation Officer, Gilbert + Tobin, 2020 Innovator of the Year – Lawyer’s Weekly Women in Law Awards Session Synopsis and Bio

Session speakers

Kate Allman headshot

Kate Allman
Associate Editor, Law Society Journal
Session Synopsis and Bio

Camilla Andersen headshot

Camilla Andersen
Professor, University of Western Australia, Pioneer of Comic Book Contracting
Session Synopsis and Bio

Michael Bacina headshot

Michael Bacina
Partner, Piper Alderman
Session Synopsis and Bio

Professor Nigel Bulmer headshot

Professor Nigel Balmer
Research Director, Victoria Law Foundation
Session Synopsis and Bio

Dr Felicity Bell headshot

Dr Felicity Bell
FLIP Stream Research Fellow
UNSW Law & Justice
Session Synopsis and Bio

Michael Bunting headshot

Michael Bunting
Founder, The Mindful Leader, Author
Session Synopsis and Bio

Adj.Assoc.Prof. Peter Dombkins headshot

Amy Dale 
Content and Communications Manager, Law Society of NSW
Session Synopsis and Bio

Adj.Assoc.Prof. Peter Dombkins headshot

Adjunct Associate Professor
Peter Dombkins 

Director, NewLaw, PricewaterhouseCoopers Australia
Session Synopsis and Bio

Craig Emery headshot

Craig Emery
Legal Executive, Sustainability, External Affairs & Legal, Telstra 
Session Synopsis and Bio

Karen Finch headshot

Karen Finch
CEO, Legally Yours 
Session Synopsis and Bio

Ben Gauntlett headshot

Ben Gauntlett
Disability Discrimination Commissioner, Australian Human Rights Commission
Session Synopsis and Bio

Sue Gilchrist headshot

Sue Gilchrist
Partner and Head of Intellectual Property, Australia, Herbert Smith Freehills, Board Member, Legal Aid NSW 
Session Synopsis and Bio

Tomoyuki Hachigo headshot

Tomoyuki Hachigo
Co-Founder, Sprintlaw, Australian Law Awards Innovator of the Year winner
Session Synopsis and Bio

Dr Stefan Hajkowicz headshot

Dr Stefan Hajkowicz
Principal Scientist in Strategy and Foresight, Data61, CSIRO, Author
Session Synopsis and Bio

Elizabeth Harris headshot

Elizabeth Harris
Director, Ovid Consulting, Member, Legal Services Council
Session Synopsis and Bio

Malcolm Heath headshot

Malcolm Heath
Practice Risk Manager, Lawcover
Session Synopsis and Bio

Simone Herbert-Lowe headshot

Simone Herbert-Lowe
Director, Law + Cyber
Session Synopsis and Bio

Susan Hill headshot

Susan Hill
Special Counsel, Hones Lawyers, Author, A New Lawyers Guide to Getting it Right the First Time
Session Synopsis and Bio

Nathan Keats headshot

Nathan Keats
Principal Lawyer, McNally Jones Staff Lawyers
Session Synopsis and Bio


Laura Keily headshot

Laura Keily
Founder and Managing Director, Immediation, 2020 Innovator of the Year as voted by the Womens' Barristers Association
Session Synopsis and Bio

Danielle Kelly headshot

Danielle Kelly
Head of Diversity and Inclusion, Herbert Smith Freehills
Session Synopsis and Bio

Professor Michael Legg headshot

Professor Michael Legg
Director, Law Society of NSW Future of Law and Innovation in the Profession (FLIP) Stream
Session Synopsis and Bio

Peter Leonard headshot

Peter Leonard
Principal, Data Synergies Pty Limited
Professor of Practice, UNSW Business School, Consultant, Gilbert + Tobin
Session Synopsis and Bio

Kim Lewis headshot

Kim Lewis
Legal Technology and Transformation Manager, Gilbert + Tobin
Session Synopsis and Bio

Edward Santow headshot

Michael McNamara
Lecturer in Law, College of Business Government and Law, Flinders University, Author
Session Synopsis and Bio

Sera Merzabegian headshot

Sera Mirzabegian SC
Barrister, Eleven Wentworth
Session Synopsis and Bio

Dr Marina Nehme headshot

Dr Marina Nehme 
FLIP Stream Research Fellow, 
Associate Professor, School of Private and Commercial Law, Faculty of Law and Justice UNSW Sydney
Session Synopsis and Bio

Jennie Pakula headshot

Jennie Pakula
Manager, Innovation and Consumer Engagement, Victorian Legal Services Board + Commissioner 
Session Synopsis and Bio

Kieran Pender headshot

Kieran Pender
Senior Lawyer, Human Rights Law
Centre, Member, Law Society of NSW Diversity and Inclusion Committee
Session Synopsis and Bio

Sara Rayment headshot

Adjunct Associate Professor Sara Rayment
Founder, Inkling Legal Design
Session Synopsis and Bio

Anne-Marie Rice headshot

Anne-Marie Rice
Senior Judicial Registrar
Executive Director Dispute Resolution, Federal Circuit and
Family Court of Australia
Session Synopsis and Bio

Dr Justine Rogers headshot

Dr Justine Rogers
Senior Lecturer and Deputy Director, Law Society of NSW FLIP Stream at UNSW Law & Justice
Session Synopsis and Bio

Fiona Roughly headshot

Fiona Roughley
Barrister, Banco Chambers
Session Synopsis and Bio

Edward Santow headshot

Edward Santow
Industry Professor, Responsible
Technology, University of Technology Sydney (UTS)
Session Synopsis and Bio

Mick Sheehy headshot

Mick Sheehy
Partner, NewLaw, PwC
Session Synopsis and Bio

Meena Singh headshot

Meena Singh
Senior Advisor, Human Rights Law Centre
Session Synopsis and Bio

Professor Tania Sourdin headshot

Professor Tania Sourdin
Dean and Head of School, University of Newcastle Law School, Author
Session Synopsis and Bio

Carly Stebbing headshot

Carly Stebbing
Founder and Principal, Resolution123 Pty Ltd
Session Synopsis and Bio

Sonja Stewart headshot

Sonja Stewart
CEO, the Law Society of NSW

Sharmane Tan headshot

Shamane Tan
Chief Growth Officer, Privasec, Author
Session Synopsis and Bio

Laura Vickers headshot

Laura Vickers
Principal, Nest Legal
Session Synopsis and Bio

Juliana Warner headshot

Juliana Warner
President, the Law Society of NSW

Jessie Weatherley headshot

Jessie Weatherley
Creative Director, Jork Consulting
Session Synopsis and Bio

Carl White headshot

Carl White
Director, CX & Legal Transformation, PwC NewLaw
Session Synopsis and Bio



View the program


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Thank you to the FLIP Conference 2021 Exhibitors.

Platinum Partner


Litera is a global leader in legal technology, helping teams work more efficiently, accurately, competitively. As an enterprise software leader, we empower organisations to harness firm intelligence, increase partner engagement, draft better documents, and manage deals, cases, and data. For more information, visit litera.com or follow us on LinkedIn.

Stream Partner - Innovation in Law

Macquarie Bank logo


With over 30 years of experience and consistent, exceptional service, Macquarie Business Bank provides legal professionals and their firms with customised banking solutions. 


Stream Partner - The Profession


Lawcover is Australia’s only profession-owned, licensed and APRA regulated professional indemnity insurer for law practices based in NSW, ACT and NT. Our focus is to protect and support lawyers by providing services designed to meet their evolving needs through broad insurance cover, practice support, claims prevention and practice risk education.




InfoTrack is the leading innovator in legal technology. We provide an integrated platform that enables our clients to find, analyse, organise and communicate information efficiently and effectively.


The Legal Technology & Innovation Institute delivers a unique offering across training and awareness that addresses a fundamental gap in the market. The Legal Technology & Innovation Certificate (LTIC) explores topics that are integral to the future of the profession through three themes.

  1. The tech disruptors – Exploring those technologies that are on the cusp of changing law as we know it
  2. Bringing tech inside the legal ecosystem – Understanding how to harness technology and think differently about how law is practiced
  3. The areas of law most at risk – Examining those areas primed to be disrupted imminently, and how to capitalise on it


Clarence specialises in providing unique, sophisticated and elegantly designed work environments for legal professionals. With over 500 legal practices, Clarence is home to Australia’s largest independent group of solicitors.


Privasec is a leading provider of Cyber Security Services to Government, Financial Services, Retail, IT, Health, Entertainment and Not-for-Profit sectors. We hold numerous accreditation and are ISO27001:2013 certified with a presence in Australia, New Zealand and Singapore.