Making a complaint
about a solicitor
The Law Society of NSW has a statutory obligation to maintain and improve the professional standards of the legal profession and to protect clients of law practices and the public generally. These obligations are fulfilled in various ways – through education, investigation, intervention and support.
Through its co-regulatory role with the NSW Legal Services Commissioner (NSW Commissioner), the Law Society investigates complaints against solicitors referred by the Commissioner. It also deals with complaints about people engaging in legal practice when not qualified or associates of law practices.
The Law Society ensures solicitors are ‘fit and proper’ persons for legal practice and undertakes litigation for complaints referred to the NSW Civil and Administrative Tribunal and the courts.
Fidelity Fund Claims
Administered by the Law Society under provisions in the legal profession legislation, the Fund exists to compensate persons who suffer pecuniary loss due to defaults by law practices arising from dishonest acts or omissions of associates of the practice relating to trust money or property.