What should I do if I have been injured in a car accident?
If you have been injured in a motor vehicle accident, you should let the police know as soon as possible. That is because if you have not reported the accident within 28 days and you later claim compensation for your injuries you may have to prove that the delay was justified. If the police did not attend the scene of the accident you should call the Police Assistance Line to report the accident.
You should find out which insurer provides the green slip (CTP) insurance for the other car involved in the accident. To get this information, you need the car’s number plate, then call the State Insurance Regulatory Authority (SIRA) on 1300 656 919 and speak with the Claims Advisory Service (CAS).
You should also download a personal injury claim form from the State Insurance Regulatory Authority. Complete this and send it to the green-slip insurer within six months of the accident. A doctor needs to fill out the medical certificate attached to the form.
For early benefits you can complete an accident notification form. This entitles you to treatment costs and lost income incurred up to six months after the accident. There is a $5,000 limit. The insurer will let you know within 10 days of receiving the accident notification form whether they accept your claim. You can claim this even if you were the driver at fault. Send the completed accident notification form to the green-slip insurer within 28 days of the accident. A doctor needs to fill out the medical certificate attached to the form.
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How can a solicitor help?
If you have been injured in a motor vehicle accident your solicitor can help in many ways, including:
- Advising you on whether you should claim for compensation, including any time limits that apply
- Collecting the information you need to make a claim and helping you complete your claim form
- Helping you settle your claim out of court
- Commencing court proceedings where your claim can’t be settled
- Arranging for expert witnesses, including doctors, to give evidence on your behalf
- Advising you on the details of the medical and claims assessment procedures
Get in touch with a solicitor
If you do not yet have a solicitor, do not worry. We have made it easy to find one near you through our online Find a lawyer service.