Message Undeliverable: how trauma impacts client communication
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Solicitors bear many duties towards their clients, including to act in a client’s best interests, to deliver legal services competently, diligently and as promptly as reasonably possible, to provide clear and timely advice to assist their clients, and to follow a client’s lawful, proper, and competent instructions. However, many solicitors likely relate to the feeling that, no matter how deliberately they communicate throughout a matter, some clients just won’t cooperate. Continue reading.