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Complaints and discipline

The Law Society of NSW has a statutory obligation to maintain and improve the professional standards of the legal profession and protect the public from inadequate advice and representation. These obligations are fulfilled in various ways – through education, investigation, intervention and support.

Through its co-regulatory role with the Office of the Legal Services Commissioner, the Law Society of NSW investigates complaints against solicitors, unqualified practitioners or associates of law practices.

The Law Society ensures solicitors are ‘fit and proper’ persons for legal practice and undertakes litigation for complaints referred to the NSW Civil and Administrative Tribunal and the Courts.


Making or facing a complaint – how to lodge a complaint, conduct that constitutes a complaint and what to do if you are the subject of a complaint.

Complaints process – the investigation process and how disputes are resolved.

Disciplinary decisions – links to information about solicitors who have had disciplinary action taken against them.


  • Professional Standards
  • Law Society of NSW
  • 170 Phillip Street
  • Sydney NSW 2000
  • DX 362 Sydney
  • T: (02) 9926 0110
  • F: (02) 9221 5804
  • E: psd@lawsociety.com.au