FLIP Buzzwords:

Process Improvement

Wednesday 30 June · 3:30pm - 5pm · 1.5 CPD Units


Process improvement aims to reduce inefficiency from repetitive processes and establish best practices that will save time, effort and money.

In the next FLIP Buzzwords for 2021, our panellists will break down how process improvement can lead to the delivery of faster, better, cheaper, more quantifiable, predictable and transparent legal services.

Our panellists will cover:
•    What is a process improvement, and what "buzzwords" are associated with it? 
•    Why do law firms and legal departments need process improvement?
•    What is the process of legal improvement?
•    What are the common challenges for legal improvement projects?
•    Why are metrics essential for process improvement?
•    How do you get the team on board?
•    Examples of process improvements that have had a dramatic effect on a business' bottom line.

Register now to get the buzz on process improvement. 


Katrina Johnson

Katrina Johnson | Read Bio
General Counsel
Wise Tech Global

Fiona McLay

Fiona McLay | Read Bio
Principal Lawyer & Consultant
McLay Legal

Sara Rayment

Adjunct Associate Professor
Sara Rayment | Read Bio

Inkling Legal Design

Stella Rieusset

Stella Rieusset | Read Bio
Legal Process Design Lead
Herbert Smith Freehills

Juliana Warner, President, The Law Society of NSW

Juliana Warner | Read Bio

The Law Society of NSW


Webcast details

Date:               Wednesday 30 June 2021
Time:             3:00pm - Webcast login
                          3:30pm - Panel discussion including Q&A
                          5:00pm - Webcast concludes
Format:          Webcast
CPD:             1.5 CPD Units, self-allocated
Cost:               Member - complimentary
                          Non-member - $149
                          Become a member

Register now