FLIP Buzzwords:

Design thinking

 On-demand webcast · 1.5 CPD Units

Design thinking is a structured, evidence-based process of problem solving. It draws upon the methods, models and toolkits of experienced designers and involves problem identification, empathy building, idea generation, prototyping and user testing.

Design thinking aims to arrive at innovative new products, services and processes to improve experiences. Early adopters in the legal community claim it could radically improve the experience of law for everyone, by placing human beings at the centre of decision-making.

Our expert panellists got behind the FLIP Buzzwords: Design Thinking and explored whether lawyers should start thinking more like designers. They answered questions including:

  • What is design thinking and what is its relevance to the law?
  • How can leveraging design thinking help us identify and solve our problems better?
  • What do we mean by ‘empathy’ and why should we put the users first?
  • Does prototyping and experimentation trump traditional forms of research?
  • Is design thinking the key to improving access to justice or is it just hype?
  • Where do I start on my design thinking journey?

Get the buzz on design thinking. Register to view the on-demand webcast.



Moderator: Selena Griffith
Senior Lecturer: Design Thinking,
Innovation and Entrepreneurship
UNSW Art and Design

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James Jarvis

James Jarvis
Vice President, Product Management
Thomson Reuters Asia & Emerging Markets

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Tessa Ramanlal
Innovation Facilitator
Herbert Smith Freehills 

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Mark Tyndall
Vice President, Markets and Growth APAC
Neota Logic

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Richard Harvey
The Law Society of NSW

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Event Details

Format Webcast
CPD     1.5 units
Cost      Member - Complimentary
                Non-member - $149

Register to view the on-demand webcast

Catch up on past FLIP Buzzwords event podcasts and other FLIP initiatives here.